Help Center

Your order will ship in 1 business day from the time you placed it. 

Please allow 2-5 business days for delivery.

We ship all of our packages from Oregon and exact shipping time is based on your proximity to our location.

Shipping is free for orders in the USA.

You can track your order here.

If you buy 2 items, you get 1 free!

Simply add 3 items to your cart, checkout, and save!

No discount code required. Discount is automatically applied at checkout.

We want you to be 100% satisfied with your order from Distance Bracelets.

If you aren't, you can choose to return your order to us for a full refund (return shipping is paid by customer) as long as the following conditions are met:

1) You are still within the first 14 days of your order being delivered

2) Your order is returned in its original condition (product, packaging, ect)

Please contact us if you'd like to request a return. If the above conditions have been met, and your return is authorized, we will issue your refund once we receive the item back. 

Please allow 3-5 business days for the refund to fully process.

Please note that any order returned to us without first being authorized will not be refunded or returned to you.

Shipping is free for orders in the USA.

You bet! The tracking number will be sent to the email you provided as soon as your order ships.

Enter your tracking number here to track your order.

Most orders arrive within 2-5 business days of shipment.

We can make changes to your order if it hasn't been shipped.

Please contact us if you need to make any changes.

Yes. International shipping is only $4.99 worldwide. 

Delivery can take 15-45 business days, depending on your location.

You can track your order here.

International orders can potentially incur charges such as customs, duties, VAT, etc, upon their arrival in the destination country. These fees are paid to your local carrier or government and are not collected by Distance Bracelets.

We recommend that you "roll" your distance bracelets on and off your wrist to extend the life of the elastic stretch cord. Distance bracelets are great to wear every day!

We recommend that you remove your bracelets anytime you shower or swim.

It's best to try to keep them dry at all times.

We make our distance bracelets with strong, elastic stretch cord. This ensures the bracelet will last for a long time. All bracelets are made to fit most sizes.

If you want a custom order, please contact us and we'll see what we can do!

We accept all major credit and debit cards such as Visa, MasterCard, American Express, and Discover. 

We also accept PayPal, Google Pay, and Apple Pay.

No. PayPal will process payments even if you don't have an account.

We want you to be 100% satisfied with your order from Distance Bracelets.

If you aren't, you can choose to return your order to us for a full refund (return shipping is paid by customer) as long as the following conditions are met:

1) You are still within the first 14 days of your order being delivered

2) Your order is returned in its original condition (product, packaging, ect)

Please contact us if you'd like to request a return. If the above conditions have been met, and your return is authorized, we will issue your refund once we receive the item back. 

Please allow 3-5 business days for the refund to fully process.

Please note that any order returned to us without first being authorized will not be refunded or returned to you.

We sincerely apologize about that and know you were eagerly anticipating your order. 

The disappointment of receiving the wrong or damaged order is certainly frustrating, so we want to make this right for you as quickly as possible. 

Please contact us with your name and order number.

We love to hear that you're interested in sharing Distance Bracelets with your community! 

We currently only partner with brick and mortar retailers and require stores to provide their tax ID to be considered for carrying our products. 

Please contact us if you wish to partner with us!